Talent Management Certificate

In today's competitive business environment, attracting and retaining talent has become the single most important ingredient to success, and the HR function is expected to significantly contribute to if not lead these efforts. You face a retiring workforce, a shortage of critical skills and growing, global competition. Traditional recruitment, training and development, while important, won't work in isolation. To succeed as an HR executive, you need to partner with your business leaders to meet current and future talent needs at all levels, and help them deal with challenges ranging from competition to compensation, difficult conversations and career development.

The Talent Management Certificate helps you develop this knowledge and ability without leaving the office. The program also gives you an opportunity to demonstrate your ability to have a positive strategic impact on your organization's talent strategy. You can select from several required and elective courses to ensure you develop the right combination of competencies your organization expects in its HR executive positions.

Customize your certificate program to meet your needs by selecting four of the required courses and one elective course.

Talent Management Required Courses

After you register you will work with an advisor to select 4 required courses

Process Optimization: Become the Manager Who Can Get it Done (FM0027)

Course Outcomes

  • Identify the types of benchmarks needed for your organization to thrive in a competitive market.
  • Collect and interpret benchmarking data to gain the objective insight you need to effectively advocate for process improvement.
  • Analyze organizational performance gaps that can help you pinpoint opportunities for improved performance.
  • Implement corrective action plans that get results.
  • Utilize a variety of problem-solving tools that ensure you are solving problems that impact long term results.
  • Construct a practical corrective plan to prevent the reoccurrence of destructive practices.
Leadership: Building Accountable Teams (FM0018)

Course Outcomes

  • Transition into modern styles of leadership to improve your effectiveness.
  • Establish a clear behavior standard that eliminates uncertainty and clarifies ownership of initiatives on your team.
  • Create an environment in which employees are more accountable for their performance.
  • Shift behavioral responsibility from the manager to the employee and deliver timely results.
  • Provide effective, high-impact feedback that motivates and enriches your employees.
  • Design and implement a progressive discipline policy to deal effectively with employees whose performance demands a corrective action plan.
Coaching and Managing for Results (FM0026)

Course Outcomes

  • Hand over more responsibility, establish more trust, and increase individual skills
  • Ask open-ended, "Big Picture" questions to encourage self-directed solutions
  • Motivate to action with measurable action steps
  • Recognize when to coach and when to hold back
  • Give critical feedback via the concept of "feed-forward"
  • Draw out the best in top performers, set expectations for average players, and address problems with low performers
Leading Change (FM0025)

Course Outcomes

  • Overcome the psychological barriers that affect change and form a strong foundation for generating results.
  • Apply the change process to help you lead effectively through transitions.
  • Build trust and win allies in the face of change.
  • Anticipate and respond to emotional reactions to change and be ready to lead and inspire regardless of your employees' initial response.
Motivate without Money (FM0042)

Course Outcomes

  • Assess your department's current workload and develop a plan to maintain performance.
  • Address and improve a culture of low morale that prevents you from getting results.
  • Neutralize any employee resistance, rather than trying to change their minds.
  • Apply the five tools of persuasion to motivate your employees.
  • Employ extrinsic motivators to get the most out of your employees.
  • Motivate your high-achievers to accomplish even more.
Promoting Employee Engagement (FM0045)

Course Outcomes

  • Apply the latest best practices for creating an engaging work environment.
  • Conduct periodic employee surveys to diagnose true levels of engagement.
  • Create feedback systems to stay tuned into employee engagement while measuring the impact of strategic initiatives to improve engagement.
  • Identify the three levels of engagement and apply strategies to manage your employees from one level to the next as you raise team performance.
  • Continually develop employees' skills to make them more engaged in their work.
  • Utilize rewards to keep your employees motivated and focused.
  • Reinvigorate your disengaged, burned out employees while finding new sources for increasing team productivity.
Strategies for Hiring and Retaining the Best (FM0046)

Course Outcomes

  • Create a strategic approach to attracting, retaining and engaging your top talent.
  • Overcome the challenges inherent in retaining top performers and keep the people who consistently deliver results.
  • Build a list of reasons why great people should work for you.
  • Differentiate between the A-player and the impostor.
  • Set expectations to increase commitment.
Values-Centered Leadership (FM0015)

Course Outcomes

  • Answer this question thoughtfully to challenge how you think about your business: "If it's legal, does that make it right?"
  • Clarify and define existing company values, or develop new ones that can define your leadership principles and build an energized work environment.
  • Connect personal values to organizational mission and objectives, getting the most out of individuals on your team.
  • Incorporate ethics and values into the decision-making process you use each day.
  • Build a top-down system of ethics and values to build a highly motivated, productive team.
Leadership Communication (FM0014)

Course Outcomes

  • Resolve both individual and group conflicts for smoother operations.
  • Mitigate anger and aggression during hostile conversations and defuse the most difficult situations.
  • Uncover unarticulated assumptions, unmet expectations.
  • Gain cooperation, set expectations, and ensure that difficult conversations achieve mutual purpose.
  • Eliminate common communication distractions that can derail your team's productivity and morale.
Handling Difficult Conversations (FM0041)

Course Outcomes

  • Resolve both individual and group conflicts for smoother operations.
  • Deliver praise and effective feedback to improve your team's performance.
  • Mitigate anger and aggression during hostile conversations and defuse the most difficult situations.
  • Discover how clarifying "Can't Do" vs. "Won't Do" will help you break through stalemates on your team.
  • Adeptly manage salary discussions and communicate wage freezes to employees while retaining your top talent at the most critical times.
Managing Difficult Employees (FM0043)

Course Outcomes

  • Reframe performance issues in terms of behavior instead of attitude and turn problem behaviors into productive performance.
  • Confront challenging behavioral issues such as absenteeism, triangulation and workplace gossip that decrease your team's morale and productivity.
  • Abandon the old, ineffective models of employee discipline.
  • Identify and eliminate obstacles that interfere with your ability to improve your team's performance.
  • Establish and implement a new behavioral standard in your department/organization that improves accountability for results.
  • Create a comprehensive, legally-compliant termination checklist.
Turning Negativity into Performance (FM0044)

Course Outcomes

  • Confront negative behavior and prevent toxic attitudes from spreading or impacting positive results.
  • Deliver corrective feedback without damaging your working relationships and employees' productivity.
  • Strengthen workplace relationships by controlling conflict and preventing escalation.
  • Eliminate the pain of negative performance reviews for both you and your employees.
  • Successfully meet the emotional needs of your staff so your employees are inspired by your leadership.
Conflict Resolution (FM0008)

Course Outcomes

  • Identify and analyze the most common sources of conflict you face on the job.
  • Differentiate between healthy and unhealthy conflict, so you can recognize the red flags that discourage productive dialogue.
  • Construct a plan you can use when faced with conflict, and apply practical approaches to common situations.
  • Discover and apply advanced communication skills that help prevent and resolve unhealthy conflict.
  • Pinpoint the exact problem that is causing conflict so you can address the "right" problem.
  • Create a positive environment to prevent unhealthy conflict before it affects the workplace.

Talent Management Elective Courses

After you register you will work with an advisor to select 1 elective course.

For a full list of elective courses, please click here.

All courses above have been pre-approved for recertification credits toward your PHR, SPHR and GPHR designation. Learn more »

Program Fee

  • Standard Fee: $3,895
  • HRPS Member Fee: $3,700 (5% discount)
  • HRPS Member Enterprise Fee (5+ enrollments): $3,500 (10% discount)

Upon completion of your registration an Executive Advisor will contact you regarding your course selection and start date.

Please call us at 1-800-316-6940
to learn more and register.

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